Local, Licensed & Professional Home Service Company
Birmingham Plumbing, Heating & Cooling Office Staff
Colleen Zadorski
General Manager
9 Years
with BPHC
Kendall McCracken
Customer Service Representative
7 Years
with BPHC
Kendall has over 20 years of customer service experience and is enthusiastic about ensuring your experience is exceptional. While she is away from work, Kendall loves to be outdoors with her husband and dogs or enjoying time in her vegetable garden.
Reyna Dowden
Customer Service Representative
6 Years
with BPHC
Reyna is one of the first people customers come in contact with when contacting us. She strives to ensure that the customers experience with Birmingham Plumbing Heating & Cooling is the best part of their day. When Reyna is not busy helping customers, she enjoys spending time with her family.
Lisa Morehouse
Service Dispatcher
4 Years
with BPHC
Lisa is responsible for keeping our service schedules on track. She prides herself on delivering next level customer service to anyone in need of plumbing or HVAC services. When Lisa is not coordinating jobs on our schedule she enjoys baking and reading.
Kyleigh Mackie
Office Administrator
2 Years
with BPHC
Kyleigh joined our team with 10+ years of customer service and industry experience. She is responsible for coordinating all project permits, marketing, and internal company communications. When Kyleigh is not in the office, she enjoys singing, rock climbing, and spending time with her family.
Angela Horsch
Service Dispatcher
1 Year
with BPHC
Angela is responsible for keeping our service schedules on track. Her dedication ensures timely responses and seamless coordination, ensuring operational success and long-term relationships with our clients. When she is not in the office she enjoys spending time on the lake and gardening.
Angela Altobello-Kew
Customer Service Representative
1 Year
with BPHC
Angela is one of the first people customer come in contact with when contracting us. Her commitment to excellence in customer service not only enhances client satisfaction but also fosters a strong community connection. When Angela is away from work she enjoys spending time with her son, and being outdoors.